I am an information Architect and UX Designer. I am in the process of classifying content for an internal knowledge base and find myself in a bit of a struggle separating topics that are primarily used for navigation and types of articles that i am proposing to use as metadata for search filters.
The general approach is that users can browse content by topic and filter using metadata. To give an example:
"Account Management" is a topic while "Procedures" is an article type.
So while I intuitively classified the content this way. I would like to :
- Understand What is the difference between a topic and a type of content?
- Know of any resources or reference material that i can use to improve my knowledge on the subject
Hope that my question is clear but happy to clarify and add more details i f need be
Many Thanks