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How to use: who/that

I have seen many writers using "that" as a pronoun in cases where "who" should be used. For example, a book author says

I apologize to those of you that are unable to obtain electronic copies.

Should it not be

I apologize to those of you who are unable to obtain electronic copies.

Or is it wrong to use the latter, in the modern context?

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Well, why "should" who be used if English speakers often choose that? What's the reason behind your premise in the first place?

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