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In this sentence, what could be added to say that the result was contrary to the person's intent/expectation?

The meeting was planned to show that the board value employees’ opinions, but (it) _______ .

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backfired:

to have the reverse of the desired or expected effect
their plans backfired

(Merriam-Webster)

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(Cambridge dictionary) counterproductive adjective uk /ˌkaʊn.tə.prəˈdʌk.tɪv/ us /ˌkaʊn.t̬ɚ.prəˈdʌk.tɪv/
having an effect that is opposite to the one intended or wanted:

  • Improved safety measures in cars can be counterproductive as they encourage people to drive faster.
  • The meeting was planned to show that the board value employees’ opinions, but it was counterproductive.
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did a U-turn, perhaps?

Per Wiktionary, the word means

A reversal of policy; an about-face, a backflip.

The government have done a U-turn and are now supporting greater European integration instead of opposing it.

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Go awry:

off the correct or expected course : AMISS

  • Their plans went awry. (M-W)
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You could modify outcome with an adjective like suprise; this is in fact the example given by Merriam-Webster:

outcome:
something that follows as a result or consequence
a surprising outcome

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    Commented Apr 23, 2023 at 9:09
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    I made changes and hope the answer is now satisfactory.
    – Savannah
    Commented Apr 27, 2023 at 9:19

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