Timeline for Is there an English word for "Kundenbekämpfung" (customer combatting)
Current License: CC BY-SA 4.0
36 events
| when toggle format | what | by | license | comment | |
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| Nov 21, 2022 at 0:27 | history | protected | tchrist♦ | ||
| Nov 20, 2022 at 4:16 | comment | added | T.E.D. | This reminds me of my favorite Demotivator poster: Apathy: If we don't take care of the customer, maybe they'll stop bugging us. | |
| Nov 19, 2022 at 21:30 | answer | added | Level River St | timeline score: 0 | |
| Nov 19, 2022 at 18:34 | answer | added | Greenonline | timeline score: 0 | |
| Nov 19, 2022 at 3:19 | answer | added | livresque | timeline score: 0 | |
| Nov 19, 2022 at 2:45 | answer | added | Jesse Jackson | timeline score: 0 | |
| Nov 18, 2022 at 16:56 | answer | added | stackoverblown | timeline score: 0 | |
| Nov 18, 2022 at 16:50 | comment | added | stackoverblown | The examples that you gave are quite different. Even if there was an English word/term for each case, it would be a different word/term for each scenario. They are quite different. | |
| Nov 18, 2022 at 14:03 | answer | added | Adalbert Hanßen | timeline score: 6 | |
| Nov 18, 2022 at 14:01 | vote | accept | Quandary | ||
| Nov 18, 2022 at 13:55 | history | edited | Quandary | CC BY-SA 4.0 |
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| Nov 18, 2022 at 6:21 | answer | added | Peter - Reinstate Monica | timeline score: 5 | |
| Nov 18, 2022 at 6:16 | comment | added | Peter - Reinstate Monica | @FumbleFingers It is obvious to me that treating the employees badly is only the reason for their bad behavior towards the customers, which is unambiguously what the question is asking about. | |
| Nov 18, 2022 at 0:00 | answer | added | rackandboneman | timeline score: 1 | |
| Nov 18, 2022 at 0:00 | history | tweeted | twitter.com/StackEnglish/status/1593393599034818560 | ||
| Nov 17, 2022 at 22:15 | history | became hot network question | |||
| Nov 17, 2022 at 19:40 | history | edited | John Lawler | CC BY-SA 4.0 |
edited title
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| Nov 17, 2022 at 18:36 | comment | added | FumbleFingers | Quandary: No - your text specifically says company pays employees crappy salaries with no share in profit. Maybe employees who don't think they're paid enough tend to treat customers badly, but plenty of well-paid employees do this as well. And maybe the reason some non-customer-friendly workers are badly paid is because they're preventing their employer from making enough profit to pay them better! | |
| Nov 17, 2022 at 17:39 | history | edited | David | CC BY-SA 4.0 |
Corrected spelling and changed the awful "care" to "service"
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| Nov 17, 2022 at 16:41 | answer | added | Greybeard | timeline score: 3 | |
| Nov 17, 2022 at 15:08 | comment | added | Quandary | @FumbleFinger: No no, not a company who doesn't look after its employees (yet that's true, too), but a company whoes employees don't look after the customers - whose employees instead ACTIVELY work AGAINST the customer. | |
| Nov 17, 2022 at 15:06 | answer | added | TaliesinMerlin | timeline score: 32 | |
| Nov 17, 2022 at 15:01 | comment | added | FumbleFingers | This question is hopelessly confused and confusing. The headline question concerns companies who don't look after their customers, but the first example "context" is a company that doesn't look after its employees. With that level of attention to detail, I think we're wasting our time here. | |
| Nov 17, 2022 at 15:01 | comment | added | m.a.a. | How about repelling customers? You might even dare call the company [a] customer-repellent? | |
| Nov 17, 2022 at 14:45 | history | edited | Quandary | CC BY-SA 4.0 |
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| Nov 17, 2022 at 14:41 | comment | added | Quandary | @Yosef Baskin: Yes, it's strongly going into that direction. Like e.g. when it's called customer-success in some places, the antonym of that, like customer-failure/forfeit/misfortune/sorrow/unhapiness. (all-in-one with bad connotation) | |
| Nov 17, 2022 at 14:40 | comment | added | Yosef Baskin | We use user-hostile to contrast with user-friendly. So, customer-hostile? Or just anti-customer as opposed to the standard term customer-oriented. | |
| Nov 17, 2022 at 14:38 | history | edited | Quandary | CC BY-SA 4.0 |
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| S Nov 17, 2022 at 14:33 | history | suggested | Ievgeni |
Add a tag that seems relevant to me
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| Nov 17, 2022 at 14:24 | comment | added | Andrew Leach♦ | However, there may be an idiomatic term for something specific. What was the behaviour which occasioned the remark? Please add that into your question. | |
| Nov 17, 2022 at 14:23 | review | Suggested edits | |||
| S Nov 17, 2022 at 14:33 | |||||
| Nov 17, 2022 at 14:22 | comment | added | Dan Bron | I don't think there is an idiomatic English term here; I've heard a lot of marketing-speak (I work in corporate America), and have never come across a relevant term. | |
| Nov 17, 2022 at 14:20 | comment | added | Quandary | @Andrew Leach: Just generally treating your customers more like an enemy than an asset. Doing what is good for the company, instead of doing what is good for the customer. Telling the customer what he has to want, instead of doing what the customer actually wants (this implicitly assumes the customer is not an idiot - else it would not be "customer combatting"). | |
| Nov 17, 2022 at 14:17 | history | edited | Quandary | CC BY-SA 4.0 |
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| Nov 17, 2022 at 14:16 | comment | added | Andrew Leach♦ | Could you include an example of what "customer combatting" actually is? What was the behaviour which occasioned the remark? | |
| Nov 17, 2022 at 14:12 | history | asked | Quandary | CC BY-SA 4.0 |
