I believe understanding works here.
"The moral of the story is that a relationship without understanding results in tragedy no matter how much the people involved love each other"
ODO:
understanding NOUN
2 Sympathetic awareness or tolerance:
‘he wrote with understanding and affection of the people of Dent’
‘Tolerance and understanding develops between Ruth and other members of the household.’
M-W:
understanding noun
3 a : friendly or harmonious relationshipa relationship based on mutual understanding