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Mark

10+ years professional developer of commercial software systems using mainstream technologies that demonstrate innovation and provides measurable benefits. Dedicated, adaptable and experienced in software development, information technology, integration, infrastructure, disaster recovery, high-volume processing pipelines, capacity planning, production operations, and data center operations.

Highlights include: 

• Developed the core high-volume processing pipelines using Java, JSP, SQL Server, Windows, Apache Tomcat, Linux, Voci, EPI, Bash for phone call analytics and real-time recorded audio speech to text transcriptions in excess of 14 million phone calls per year.

• Constructed and responsible for data centers On-premises and Microsoft Azure, and Amazon EC2 compute Machine Learning backend systems and pipelines for processing high volumes of audio call data in excess of 20 million per year. The platform has sustained 100% uptime since 2011 with zero unplanned outages or critical downtime.

• Developed a Dynamic Number Insertion engine for injecting dynamic phone numbers into any website by department (sales, service, parts, etc.) for call analytics and Google offline conversions.

• Performed DevOps to create the company's continuous integrated build environment using Subversion, Hudson/Jenkins, Artifactory, and Maven to manage the Java and Java Server Pages source code and to automate continuous builds for production deployment.
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  • Washington, United States
  • linkedin.com/in/mark-jones-callrevu
  • Member for 2 years, 7 months
  • 1 profile view
  • Last seen Oct 4 '18 at 4:25

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