In > Winnie saw the truth at once, knowing as she did the character of her, > whom, if she had ever looked upon as a mother, must from this moment > forfeit every claim upon her feelings, unless it were that of utter > contempt. the parenthetical and other additions to the matrix sentence complicate analysis. Stripping to an easier but comparable (grammatically at the salient point) stripped example: > Winnie met the woman who must acknowledge that she had no right to > expect any sympathy from Winnie. The parenthetical in the original does not control the grammar of the matrix sentence, so nominative 'who' is the correct pronoun.