19

My Outlook flags the word "solutioning" as a spelling mistake.

According to Urban Dictionary :

solutioning: A word many business people misuse to describe the process of creating a solution. These people need a grammar lesson and should be fired immediately.

Is the word correct?

Improve this question
11
  • 3
    When the only place you can find a word is the Urban Dictionary, then it's probably either a very rare word, or not a real word at all. But what's in a word? There can be a lot of gray area on what constitutes a "correct English word."
    – J.R.
    May 9, 2012 at 18:41
  • 7
    I don’t know about correct or incorrect, but it certainly rubs me the wrong way.
    – tchrist ♦
    May 9, 2012 at 18:55
  • 1
    It is not a word.
    – Kris
    May 9, 2012 at 19:00
  • 2
    Correct in what sense? English is a natural, evolving language. correct/incorrect is not a constructive way to look at this question.
    – Matt E. Эллен
    May 10, 2012 at 9:22
  • 2
    I can't comment on its correctness, however, I have seen it used within the software industry to describe the act of solving a business problem with software application(s). In several development environments a "solution" is an actual item, not simply a concept. It is often the highest level object containing all the other pieces of code or resources to be delivered in a program. In this sense, I can see how the noun/verb creativity could evolve. "The vendor is solutioning that for us next year" ... "That was solutioned with XYZ, ABC, and 123" Lazy? Yes. Correct? Maybe not. Useful? Yes
    – Shawn
    May 16, 2013 at 17:46

8 Answers 8

Reset to default
38

I presume you mean "solution" in the sense of finding a way to overcome a problem. In that case, "solution" is the noun form of "solve". There's no need to take a noun derived from a verb and then derive yet another verb from that noun. You say "We are working on solving the problem", NOT "We are working on solutioning the problem."

If by "solution" you mean a solid mixed into a liquid, then the verb is "dissolve". Again, no need to invent a new word.

If there's some reason why you need to distinguish some method or process of finding solutions, or some specific approach to finding solutions, from simply solving problems, I suppose it's plausible to invent a new word.

But please please please don't tell me that you want to say "we solutioned the problem" rather than "we solved the problem" because it "sounds more professional" or something like that. I hate it when people utilize paradigms inculcating contra-diminutive words for the ostensible objective of maximizing pretentiousness.

Improve this answer
16
  • 11
    +1 (Just for the pleasure of reading your last sentence!)
    – JLG
    May 9, 2012 at 21:13
  • 4
    Using solution as a verb meaning solve is an example of what I have heard called MBA-speak. Just today my boss wrote in an e-mail "we will have a meeting about this to solution it in the future".
    – John Y
    May 9, 2012 at 21:16
  • 10
    Don't you mean leveraging pretentiousness?
    – cornbread ninja 麵包忍者
    May 9, 2012 at 21:21
  • 1
    Actually, "there's no need to take a noun derived from a verb and then derive yet another verb from that noun" is flat out wrong. That stuff happens, and for solid linguistic reasons. (For starters, have a look at the LanguageLog post on "flied" vs. "flew".) Secondly, and most importantly, "please please please don't" and "I hate it" are not valid reasons for something not to be considered a word. I am tempted to downvote your answer for that.
    – RegDwigнt
    May 9, 2012 at 22:03
  • 6
    I am not about to start "Solutioning," so you'll just have to stop "Probleming".
    – Devon_C_Miller
    Jan 9, 2015 at 23:00
16

First, this is a specialist term. Much like vocabulary in medicine, engineering, math and sciences, software development, etc. The same term may be used across these domains with radically different meaning. As such it must be noted while this most certainly is an important term in the IT domain, use outside of this domain is probably a mistake.

Solutioning is a commonplace term in IT and IT recruitment. In IT there is the common job title solution architect. A solution architect is someone who provides IT solutions in a particular domain, often software development but there are solution architects in Data Warehouse(DW), Storage, and many other IT domains.

I would define it as the process of creating solutions. The distinction that should be noted is that many issues arise. All programming in a sense is problem solving, but regardless of the specific type of solution architect their ongoing duty is to solve problems. They are not hired to solve specific problems (although certainly quite a number of such would be identified) but also solve future issues. For this reason they describe their work as "solutioning", a term which encapsulates this idea of an ongoing problem solving process.

A further part of the etymology, is the link in software development from mathematics. That is, in software development a piece of software is often refereed to as a "solution"(among developers anyways). Like functions in math, software takes inputs and returns outputs. At the small level this occurs in software functions, at the larger levels in more abstract ways. But the point to take away is that during development you're plugging these systems together, each part complete in it's own right. Each sub-component a "solution" to some part of the problem. The work is software development and solutioning is highly related term, but when we think of the former we think of programming while the later refers to a concern at a higher level. This is why we say the architect performs solutioning, and it is an activity that is nearly exclusive to the domain of IT architecture (at least at the time of writing).

Improve this answer
3
  • 1
    Finally, a foot note, if you guys want to get mad about something you should get mad about "architecting" while I think there is a place for solutioning "architecting" really rubs me the wrong way. Because while the title may be "Architect", the function is "designing" not "architecting".
    – Quaternion
    Jan 16, 2017 at 23:01
  • 1
    The term "solutioning" is indeed a specialized one; I believe it's used in "design thinking" to refer to creation of a solution before a problem is fully understood or expressed. Granted, the folks who designed Design Thinking probably could have done so using existing language, but inventing a jargon helps differentiate their product. (Where "product" is defined as "what they produced", rather than "what they sell", because I don't want to sound too cynical.)
    – ghoti
    Nov 2, 2018 at 11:18
  • Citation: ibm.com/blog/solutioning-at-the-edge
    – Jon Schneider
    Aug 30 at 14:26
7

There is a verb solution meaning ‘To treat with, fasten or secure by, a solution’. There is no reason why it should not have an -ing form.

Improve this answer
3
  • May I ask you to use the verb solution and its -ing form in a sentence? I'm not seeing it. "To treat with a solution" — as perhaps with a cleaning solution?
    – JLG
    May 10, 2012 at 5:23
  • 2
    @JLG: ‘If you have a puncture while cycling it’s preferable to fit a new inner tube, but solutioning a patch on to the damaged tube will effect a temporary repair.’
    – Barrie England
    May 10, 2012 at 6:07
  • 1
    Is that a British or regional use? I have personally never heard someone use "solution" to mean "attach," or seen it in writing before now.
    – user9383
    Apr 24, 2015 at 15:06
5

I work in the semiconductor industry where engineers place a great economy on communication; frugality with words leads us to use a lot of acronyms for technical terms. There is also an emphasis on actions and outcomes rather than patience with something that is uncertain or not yet finished. As a result we would object to the sentence example “We are working on solving the problem” for two reasons:

  1. “We are solutioning the problem” is shorter and does not force you to link two –ing verbs. (The spoken cadence is just easier.)
  2. In a technical context indicating that you are “working on the problem” is very different from saying you are “solving the problem”. In the first case you may be developing a hypothesis, or merely collecting data but the outcome is uncertain. In the second, you have moved past the uncertain stage and are closing in on implementing the answer. We would hear “we are working on solving the problem” as the former: the solution is not yet identified, outcome uncertain.

Combined these have lead the technical community I work in to standardize on “solutioning”; it is short and clearly links to the certainty of the outcome.
(You may all now groan because engineers are notoriously poor linguists.)

Improve this answer
3
  • 4
    If someone told me they were "solutioning the problem" I would have no idea that they meant to make any particular distinction from the idea of solving the problem. And I am also an engineer. Your near community may have developed this special meaning for "solutioning" but I don't think it has spread broadly through English speaking world or the engineering community.
    – The Photon
    Dec 7, 2013 at 5:50
  • 1
    @ThePhoton I have worked in software for more than 20 years. I am very familiar with the term and have been for more than a decade for certain. Because you haven't heard it wherever you work and in whatever you work on, does not negate Richard's response. In fact, the response makes perfect sense to me.
    – Bill Rosmus
    Jul 7, 2017 at 21:06
  • 1
    @BillR, if OP was looking (4 years ago) for a word that will be understood by a wide audience, they need to be more concerned about anecdotal cases of environments where the word is unknown than anecdotal cases of environments where it is well known.
    – The Photon
    Jul 7, 2017 at 21:21
3

There is an actual job title of "Solutioner" in a lot of IT companies, such as IBM. The act of fulfilling their job role is known as "Solutioning". So if it is a made-up word, it is because the job title has brought it into existence.

Improve this answer
0

"They were curious if we could offer IP phones as a service in the interim until the solutioning of their new IP system is in place and configured."

Used in context where solutioning refers to the actions of Solution Directors and finding a solution to a problem.

Improve this answer
2
  • 2
    Is “Solution Directors” some sort of business? Why is it capitalized like that? I do hope your realize that we no longer capitalize Important Words in English just to give them Proper Emphasis.
    – tchrist ♦
    Mar 29, 2013 at 17:24
  • @tchrist Solution Directors strikes me as a job title. I hope you do realize that job titles are capitalized.
    – Bill Rosmus
    Jul 7, 2017 at 21:07
0

The word "Solutionner" exists in French and is a synonym of "résoudre", meaning solving and/or resolving. I guess the proper word in English is either one of these two last words.

Improve this answer
0

Solutioning is word. It may be industry specific to Information Technology, but in that context it definitely is a word. Just because someone doesn't like it, doesn't mean they get to take that away. And if you don't like it, you better not work in or around IT, because you will hear it at least some of the time. Don't believe me, just Google for "solutioning IT". You will find a good number of hits referencing it. Here is one I picked at random:

https://itdelivery.com.au/consulting-services/it-solutioning

Improve this answer
1
  • 1
    When writing, know your audience. If OP is writing for an audience of IT people in a group that uses this word regularly, then it's fine to use. If they're not certain their audience will understand the word, they should probably look for an alternative.
    – The Photon
    Jul 7, 2017 at 21:23

Not the answer you're looking for? Browse other questions tagged or ask your own question.