Is there a word for a product or service that was expensive in the past because of a high production cost, and remains expensive solely because people are accustomed to paying a high price despite the production cost plummeting?
Examples of this are:
- Long-distance phone calls. In days of yore, switchboard operators had to physically plug patch lines into the right port to "patch you through" to a telecom facility closer to the receiver, and so on, until terminating on the other end. Long-distance fees were charged for decades after operators were replaced with automatic switches.
- Glasses. When dinosaurs still roamed the earth, lenses were made from literal glass which had to be ground down to the appropriate prescription, polished, cut to shape, and set into frames, largely by hand. Now most glasses are glorified bits of plastic and wire popped out of factories in China for pennies per pair. In far-off lands like Nicaragua, Japan, and the Internet (all of which I have been to), a pair of glasses costs around $30 USD. A comparable pair runs two or three hundred dollars in an optometrist's office in the US.
- It's still common for mobile phone services to charge for minutes and text messages in many parts of the world (e.g. Latin America from personal experience, though other parts of the early 2000s like frost-tipped hair and Vote for Pedro shirts were conspicuously absent)