For example, imagine some food company decides to make their fruits permanently free.
Online, you can "order" them (for free), but in person, what do you do? What would be the professional term? You don't "buy" them, since they're free. You could say "take", but IMO that has a slight connotation of stealing, does it not?
And I don't mean when speaking to someone, ie. "I'll pick up some fruits while I'm there". I mean in a Business English way.
For example, if the company limits each customer to 50 apples per person per purchase, how is it possible, in English, for the company to decribe that?
"Limited 50 apples per person per purchase."? Well, it's not a "purchase" if it's free right?
I can't think of any word and it's driving me insane.
P.S. I'm not looking for "gratis" or "on the house" etc. Just a business English word for "purchasing" something for free (a paradox, I know)