I have several phones with various irreparable faults; although they are not fatal, they render the phones partially unusable and require specialized care.
Calling a phone "disabled" implies you need to reset it, not that it has a fault. Saying "phones with disabilities", feels wrong and awkward.
However, calling these phones "special needs" feels correct and natural, and doesn't imply needing a reset. However, the term "special needs" is considered ableist by some, and I want to avoid using words that some could take offense to.
Is there a suitable alternative?