What is a word for "services not provided" or "Goods paid for not delivered"? For example: The "scam" is a word for a dishonest scheme. The word "fraud" is a word for wrongful or criminal deception intended to result in financial or personal gain.
Similarly I was wondering if there is any legal or technical term for not getting what you paid for. A scenario for this would be you always buy from Amazon.com, but this time you paid for a product but it was never delivered, Or you left you car at the carwash for a day but it was returned to you without being washed even though you paid them.