I'm looking for a way to describe a workplace where the employees end up having to manage their own manager. This takes the form of employees having to ask for work, constantly check work has been signed off, check staff rotas have been written, etc. This is happening because of incompetence and/or indecisiveness on the managers part, not because this is an agreed system of working.
I want to use it in the phrase along the lines of "Employees are having to take on managerial tasks not in their job role because it's a ________ workplace." I want to describe the system, not the individual if possible.