Source: Cambridge Dictionary
not able to use part of your body or your mind because it has been damaged or does not work normally. This word is now considered offensive by many people, who prefer to say someone is disabled or has a disability:
I will suggest Restricted or Confined in this context.
limited, especially by official rules, laws, etc.:
This is a great way to handle things when your team is restricted to handle only a few types of issues.
to limit an activity, person, or problem in some way:
This is a great way to handle things when your team is confined to handle only a few types of issues.