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I have viewed this answer but none of the answers quite match what I am looking for.

The German term for this word is 'Medienbruch'. The translated definition on the corresponding wikipedia page is:

A Medienbruch[literally translated as 'media break'] occurs in information processing when the content received via an information medium is transferred to another medium in the transmission chain of a process and has to be generated again.

One example would be having to print out a form filled out online to give to a different department.

An example usage could be:

The online forms are processed on a centralized platform without any [word here]

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    "Transcription", perhaps? – Hot Licks Nov 14 at 13:46
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I'd suggest change of medium.

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