If the email were to be addressed to a specific person, you could write "Dear [Name]".

But is it appropriate to write "Dear [Team / Department / Company]"?

For example, "Dear Service Desk," and "Dear Microsoft,".


2 Answers 2


If it's within your own company you can use simply "Colleagues,". If specifically your own team, then "Team,". (i.e. no "Dear" or "Hi" needed)

If it's not your place of work, then the usual "Hi" or "Hello" will do.

  • Agreed. I see few emails, and write none, which begin "Dear" anything.
    – Colin Fine
    Nov 17, 2010 at 13:05
  • Love "Colleagues" and "Team". Bravo! Jan 19, 2012 at 22:15
  • The To and Subject headers largely render the salutation and subject lines of actual physical emails obsolete. I would just begin with the first line; although I would probably not come to the point directly. Mar 18, 2014 at 15:29

The most common greeting I've seen for these types of email is the simple:

Hi all,


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