When you bring a device to warranty repairs, the repairmen fixes it, and then hands it back along with a document that states what was done. What is this document called (titled)? "Warranty repair protocol?" What if the device was replaced entirely instead of repaired?

  • It's part of the service history; I think we get 'advice notes' from our repair shop. – Edwin Ashworth Jun 18 at 9:01

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