Pejorative Word or phrase for when a Government does not have its procedure in place for citizen or migrants or tourist for simple formalities like passport renewal or visa renewal or visa application or visa extension, etc. Every thing is personal experience based of individual citizen or migrants or the tourist. Requirement changes every time you go to the ministry offices.
Although Sri Lankan is a touristic country, but the Government over there has not placed a standard procedure for visa extension. As in which all documents are required to be produced, etc. It all ___________ (visitor's individual experience based)