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This question already has an answer here:

why is this possible to replace:

someone removed his/her with someone removed their

can I also change:

The user clicks on the button. He/She then sees.. with The user clicks on the button. They then sees..

or how would you ignore gender more elegantly?

marked as duplicate by Skooba, Mark Beadles, jimm101, J. Taylor, choster Nov 7 '18 at 15:07

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This called a singular they and its use is common

It remains syntactically plural though semantically singular, so you would need to end with "They then see ..." - see the discussion in Why isn’t singular ‘they’ used with 3Sg verb forms?

There are many alternatives, including "The user clicks on the button and then sees ..."

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