My broker sent me this email:
This is an automated message to alert you that your overall account value has just decreased by -10% within the day.
The broker claims that this message means, the account decreased by 10% from the beginning and is more or less ignoring the
within the day.
I am Austrian and therefore not an English native speaker but an English friend [from Liverpool] read the email and she told me that the email means the account value decreased by these 10% in 1 day - be more specific: The previous day the email was sent.
How is this email really to be understood? Is it clear what the broker says that they mean the account value decreased by 10% from the beginning, or does it mean the account value decreased by 10% that one day?
When writing decrease I consider the minus sign in the percentage value also as not correct. The word decrease is precise enough so in my eyes it should be like this:
..has just decreased by 10%...
I am asking because this a one of the biggest brokers and they send in my eyes not clear statements.
So, in the end I would have expected the email something like this:
... has just decreased by 10% since the account was opened.