What would you call 'A person who is ready for support all the time'?

I wanted to write an email and convey to some clients that I will always be there for support, and was stuck when I got to this.

  • One common term for such a person is "Boy Scout," but I don't think you'd want to use it in this context.
    – oosterwal
    Sep 29, 2011 at 19:03

7 Answers 7


Not sure if that's exactly what you were looking for, but I would write something like

Please do not hesitate to contact me again if you require further assistance.

  • 2
    This implies a one-time response ("contact me again"), not "ready for support all the time".
    – Andrew Vit
    Sep 29, 2011 at 22:15
  • Andrew, does "Please do not hesitate to contact me any time if you require further assistance" sound better to you?
    – Raku
    Sep 30, 2011 at 6:05

Though the term is rather casual, a "go-to guy" (or "go-to person") is someone who is continuously available for help and support in a professional environment.

  • 4
    I disagree. A "go-to guy" (or "go-to person") is someone who will have the knowledge to help (with a given class of problems). The terms say nothing about when that help's available. See Macmillan definition and examples of usage in wikipedia articles and Safire article. Sep 29, 2011 at 16:44
  • "a person to whom one turns for help or support; also called go-to person" dictionary.reference.com/browse/go-to+guy
    – user13141
    Sep 29, 2011 at 19:03
  • I think the perceived conflict arises in that a person is normally the go-to guy in a particular area, rather than some sort of overall support system. Nonetheless, one goes to that person whenever a problem in his/her area arises, and the implication is that they'll be there to help with the problem. If your area is broad, your go-to status is broad, as well.
    – user13141
    Sep 29, 2011 at 19:12
  • 1
    +1, It's implied that a go-to person is there when you need them.
    – Andrew Vit
    Sep 29, 2011 at 22:07

A generally acceptable phrase for this is on-call.

I am available on-call.

My contract includes 24/7 on-call technical support.

I may have to leave early if my phone rings because I'm on-call.


Depending on the kind of support you are providing, some alternatives are more appropriate than others.

For generic "technical support", something like this can work: "I will provide technical support and operational assistance through the lifetime of the project. Don't hesistate to contact me with questions, problems, or concerns."


Merriam-Webster's and myself offer the following:

Leech: a hanger-on who seeks advantage or gain

Parasite: something that resembles a biological parasite in dependence on something else for existence or support without making a useful or adequate return

Moocher: one who sponges, begs, or takes surreptitiously (steals)

Deadbeat: one who persistently fails to pay personal debts or expenses

A Drag: someone or something that makes action or progress slower or more difficult

Used in a sentence: "Single motherhood is a breeding ground for parasites, leeches, moochers, deadbeats, and is a drag on society as a whole."

Sorry. I later saw the last 1/2 of your question. My answer would not apply in your case. However, I leave it for those who are not familiar with the other sense of the word.

Related more to your question:

solid, dependable, reliable, a man.



(twenty four hours support man)

You can bring this concept to a real plane, with some humour, suggesting on your signature, for example, that you can be called anytime, anyday, 24 hours on day, 7 days on a week, even on weekends. This means full support to me. No lack. Specially if you really know they will never call you after friday 9:00 PM.

Rohit McFlanders

889-7575 - supporting you 24/7.

or something near this. uh.. a remider. Don't do this if you work with ad agencys or film production. They'll call. Probably on Saturday 12:00 AM. :-/

  • "24/7 full supporting you" is not correct English. A better tag line would be "supporting you 24/7." Sep 29, 2011 at 19:17
  • @DeepYellow Thanks. Should you upvote now?
    – H_7
    Sep 30, 2011 at 11:28

1.1 yes-man, People pleaser, right-hand man,man friday,
1.2 do-gooder, Good Samaritan
1.3 aide, auxiliary

2.1 Glad to be your aide 24/7
2.2 Assuring you of my best support 24/7

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