Like when your Bulgarian national insurance record gets corrupted and, now, you need to prove that you didn't earn 500,000 USD back in 2001... So you go to NOI, who tell you to go to MVR-IP, who tell you the case is actually with NAP, who tell you everything looks fine, this is a NOI problem, so go to them...
I can put some slangy words in context but they aren't as precise as I would like:
She got rattled around all the sections of the IT department until someone agreed to take a look at her computer
Ideally, a words that not so slangy but rather more literally meaning what I am trying to describe above :)