I sell a web based software application to companies that enables my customers to take and fulfill orders over the Internet. One of the features in the software is called Installed base. The primary purpose of this feature is to enable my customers to know which sold goods will require attention even after the sale so that they can perform after-sales activities in a structured and transparent manner. The way this feature works is that a user marks a product as Warranty applicable. Then, any unit of that product that gets sold becomes a unique Installation and starts appearing in the Installed base as a unique record. My customers can then organize an installation of that unit, start tracking warranty, offer warranty extensions, annual maintenance contracts, etc. on unique Installations.
I am now receiving interest from a new segment of customers who find my software fully relevant to their business needs and would also want to track warranty and maintenance contracts for durable products, but those products do not require installation (for example, mobile phones). These customers therefore find the phrase Installed base confusing and have requested a more neutral wording.
Any suggestions for what Installed base could be renamed to in the given context?
Note: I have bounced off Equipment database, which customers in mobile phone and watch industries do not like because their products are not equipments (in their minds). I have also offered Device database, which customers in infrastructure industry do not like because their products such as cranes, earth-moving vehicles, etc. are not devices (in their minds).