I feel like there's a word that I can't quite find, where you are placating someone, but more out of duty or responsibility than for care.

For example, when a person in the service industry must placate an irate customer whose anger far exceeds whatever offense was caused, but they are bound by policy to act like they understand and agree. Something similar to 'patronize.' The word would be said with derision.

  • 1
    I tried to think of a word to pacify you, but nothing came to mind.
    – Hot Licks
    Sep 26, 2017 at 3:57
  • 2
    Appeasing carries that for me
    – Unrelated
    Sep 26, 2017 at 5:37
  • @Unrelated Appeasing seems to imply that not doing so will result in (unwanted) backlash from the other party. "Appeasing an angry god" is the first example that comes to mind.
    – Flater
    Sep 26, 2017 at 9:44
  • Did you check ou a thesaurus? What of those suggested didn't work for you?
    – Mitch
    Sep 26, 2017 at 12:31
  • Describe exactly in what context you want to use the word or phrase--generally we want a sample sentence. Specify the criteria you'll use for accepting answers. Detail the research you've already done. List words or phrases you've already considered but rejected, and explain why. Provide information about the connotation, register, and part of speech you are looking for.
    – MetaEd
    Sep 27, 2017 at 17:44

2 Answers 2


Pacify would appear to work.

Definition of pacify (from Merriam Webster online)

pacified; pacifying
transitive verb

  1. a : to allay the anger or agitation of : soothepacify a crying child
    b : appease, propitiate • tried to pacify the enemy with compromises
  • Oh, I didn't read the post directly above. My bad.
    – Livrecache
    Sep 26, 2017 at 4:40
  • It's perfectly fine to convert a comment-in-an-answer into a real answer.
    – Andrew Leach
    Sep 26, 2017 at 11:17
  • Now I will just always stare at your reputation and know 30 of those points could have been mine! ;)
    – Unrelated
    Sep 26, 2017 at 18:23
  • Thank you for editing my answer. I am trying to get the hang of this forum. Now I understand a little better what the expectations are. I think.
    – Livrecache
    Sep 27, 2017 at 11:59

I would go with


or if I was feeling particularly mean and wanted to make them feel stupid



Not the answer you're looking for? Browse other questions tagged or ask your own question.