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I need to log into a website, but i don't have the Username and Password. When I contact support they answered me by giving a link to view their comment on their secure tech support page. To view the page it requires me to log in with the credentials i asked for in the first place. What is the English word for this?

marked as duplicate by thomj1332, FumbleFingers single-word-requests Aug 11 '17 at 15:23

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    Catch-22 springs to mind. – StoneyB Aug 11 '17 at 13:58
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That's a classic case of a Catch-22 as given first as a comment by @StoneyB. This is a paradoxical rule postulated in the novel (and later film) called Catch-22 by Joseph Heller (OED).

Catch 22 n. a supposed law or regulation containing provisions which are mutually frustrating (see quot. 1961); a set of circumstances in which one requirement, etc., is dependent upon another, which is in turn dependent upon the first. Frequently attrib., esp. as Catch-22 situation.

1961 J. Heller Catch-22 v There was only one catch, and that was Catch-22... If he flew them [more missions] he was crazy and didn't have to; but if he didn't want to he was sane and had to.

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