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Sometimes we don't know something but we know that we don't know it.

I don't know what is his intention, whether he intends good or bad. I should find out.

But sometimes we even don't know that we don't know. We are just empty-minded about the matter. We are behind the point where we start to consider it.

She ... on his intention. She is totally ... about it. Or maybe there are other ways to say that.

What is the word/term?

marked as duplicate by Edwin Ashworth, Mari-Lou A single-word-requests Apr 20 '17 at 8:33

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She is totally oblivious.

See definition Merriam Webster:

lacking remembrance, memory, or mindful attention

lacking active conscious knowledge or awareness

  • 2
    Isn't "oblivious" just for when there is something like a danger/damage involved? – user226537 Apr 20 '17 at 6:49
  • It is just as well used neutrally. oblivious to a surprise party she doesn't know of the new president, she's oblivious. – vickyace Apr 20 '17 at 6:52
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Unawareness, state of being unaware:

not understanding or realizing something:

  • [ + that ] He was unaware that the police were watching him. I was completely unaware of the problem.

(Cambridge Dictionary)

  • She is totally unaware of (the problem, etc.)

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