I'm a software developer so I'd prefer answers that are somewhat related to that field, but any general answer for this behavior is desirable.
Some testers of our products become conditioned to report too many bugs. Basically, they encounter enough bugs on a regular basis that they assume everything after that is a bug when it is most often (maybe 80-90% of the time) just user error.
Is there a term, word or phrase for this kind of conditioning, or false positive reporting?