I've heard some people use "helps" as the plural form of "help". Is that correct? Or are there any exceptions?
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"Helps" is not commonly used as the plural form of help.
Places where we can use 'helps' is for 3rd person present tense.
Consider the following example:(taken from sentence.yourdictionary.com)
Howie is a very good guy who helps catch the bad ones.
Help can be used either as a verb or noun depending on the context, but not usually used as plural form.
There may be very few exceptions (source: Wiktionary)
help (usually uncountable, plural helps)
(usually uncountable) Something or someone which provides assistance with a task.
I've printed out a list of math helps.
The sense "people employed to help in the maintenance of a house" is usually an uncountable mass noun. A countable form - "a hired help", "two hired helps" - is attested, but now less common.
Hence except for study helps and house helps it is not used in other cases in general.
Saw "Helps" as a noun today. Saw in the Preface of "The New Standard Alphabetical Indexed Bible Holy Bible Authorized Or King James Version). (1963)(1969-70 Edition)