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I'm a software developer working some instructions for a web form. The client has requested a special input for their users to fill out if their business is "more chaotic" long story short its a scheduling component.

The detail that matters to you and this question is we're trying to communicate to the user to fill this input out if their employees and business are "chaotic" and basically do not have a rigid schedule. My client thinks chaotic is too harsh a word and is looking for something that won't turn off their users.

So TL;DR whats a softer/more professional synonym for chaotic/turbulent/disorganized ?

closed as off-topic by Hot Licks, Drew, Phil Sweet, curiousdannii, Helmar Sep 5 '16 at 7:55

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  • Please include the research you've done, or consider if your question suits our English Language Learners site better. Questions that can be answered using commonly-available references are off-topic. – Hot Licks Sep 4 '16 at 23:43
  • What you mean by chaotic and do not have a rigid schedule. A rigid schedule for doing what? – Richard Kayser Sep 5 '16 at 4:44
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First of all, you are looking for a euphemism.

The euphemism I propose you use is flexible. For example:

Please fill out this alternative form if your company operates with flexible scheduling.

  • Flexible scheduling of what? – Richard Kayser Sep 5 '16 at 4:47
  • @RichardKayser - The OP didn't explain. We have to use our imagination. – aparente001 Sep 5 '16 at 12:23
  • @aparente001 I didn't want to guess, but I like your answer. Fits just about any answer to my own question .. and helps me understand what the OP is asking. +1 – Richard Kayser Sep 5 '16 at 13:13
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Their business is Unstructured

lacking a clearly defined structure or organization: an unstructured conference; an unstructured school environment.

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If process control systems aren't working properly in a company, and you phone their customer support line to ask what's going on, they certainly won't say things are chaotic, turbulent or disorganized. They'll probably say...

We are experiencing some disruption

disruption - an interruption in the usual way that a system, process, or event works

(So fill out the form if your business is disrupted)

  • Houston, we have a problem! – Peter Point Sep 5 '16 at 4:09
  • My impression was that the OP was asking about businesses whose scheduling is permanently chaotic (or flexible or ...). In that case, I wouldn't want to use "disrupted". In other words, the definition of "disrupted" presupposes that there is a "usual way that a system, process, or event works," and I fear that may not be the case for the businesses the OP has in mind. – Andreas Blass Sep 5 '16 at 5:38
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How about Complex

TFD

  1. Difficult to understand for being intricate or involved; complicated: a complex problem.

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