I'm a software developer working some instructions for a web form. The client has requested a special input for their users to fill out if their business is "more chaotic" long story short its a scheduling component.
The detail that matters to you and this question is we're trying to communicate to the user to fill this input out if their employees and business are "chaotic" and basically do not have a rigid schedule. My client thinks chaotic is too harsh a word and is looking for something that won't turn off their users.
So TL;DR whats a softer/more professional synonym for chaotic/turbulent/disorganized ?