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In a client/business conference call , when you do not hear, what the speaker was saying or the message was unclear due to noise disturbance, what is the professional way to say it:-

  1. Pardon
  2. Could you please repeat that?

closed as primarily opinion-based by tchrist, NVZ, ab2, Dan Bron, Hellion May 11 '16 at 15:47

Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.

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    There is no single short phrase which is both clear and polite in all circumstances. – Hot Licks Apr 28 '16 at 11:55
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You could say, Excuse/pardon me, would you mind repeating that?

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Simply saying, "Excuse me," or "Pardon me," can also be interpreted as an expression of incredulity. If I need the other party to speak more clearly, I usually say something like:

"There's a big party going on here, would you mind repeating that - louder and slower?"

This way the other person doesn't have to feel self-conscious about yelling/repeating themselves.

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Nancy Mitford famously thought 'pardon' was almost a swear word and betrayed hopelessly middle class origins! I would say: 'I'm sorry, could you repeat that?'

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