In a client/business conference call , when you do not hear, what the speaker was saying or the message was unclear due to noise disturbance, what is the professional way to say it:-

  1. Pardon
  2. Could you please repeat that?

closed as primarily opinion-based by tchrist, NVZ, ab2, Dan Bron, Hellion May 11 '16 at 15:47

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    There is no single short phrase which is both clear and polite in all circumstances. – Hot Licks Apr 28 '16 at 11:55

You could say, Excuse/pardon me, would you mind repeating that?


Simply saying, "Excuse me," or "Pardon me," can also be interpreted as an expression of incredulity. If I need the other party to speak more clearly, I usually say something like:

"There's a big party going on here, would you mind repeating that - louder and slower?"

This way the other person doesn't have to feel self-conscious about yelling/repeating themselves.


Nancy Mitford famously thought 'pardon' was almost a swear word and betrayed hopelessly middle class origins! I would say: 'I'm sorry, could you repeat that?'

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