I'm developing a system that has an accounting function that stacks together multiple payments (including refunds, which are just negative payments) for an order and comes out with a balance. Something that has been paid for fully has a balance of zero.
Mistakes do happen though and management wants to be able to make a gratuity refund. Akin to saying, "Here's some cash back for our mistake."
This is still technically a refund and goes through the same interface. The manager needs to pick between the two types of refund. One that affects the balance and one that doesn't.
But how do I indicate which does which?
Space is the issue here. I could write a little book explaining the difference —and it will be covered in documentation— but my question here is really, what's the shortest way of describing the above. It has to fit in a little drop down.
So I'm looking for something that fits for one of the following formats:
<type of refund> Refund Refund (<type>) <another word that still indicates money going back to customer>