3

Is it ok to say something like "Troubleshooting hardware and software issues", or as troubleshoot already implies there is a problem, the sentence is somewhat redundant

2

I think it's perfectly OK. We use phrases like "identify and troubleshoot an issue" all the time in the tech word.

Mac OS X: How to troubleshoot a software issue
Learn ways to identify and troubleshoot software issues.

(https://support.apple.com/en-us/HT201516)

The word "troubleshoot" no doubt implies there's something wrong, but it is not ungrammatical to say "troubleshoot an issue" or "troubleshoot a problem":

"cited the service it performed in trouble-shooting an employee problem"

(AHD)

0

Troubleshoot does imply the existence of a problem. Troubleshoot does not specify this to be hardware or software problem in particular. Hence it is not tautological to use troubleshooting and problem in the same sentence.

-2

I think you mean redundant.

But, no, it's not uncommon to state that, but some people may think it's redundant.

  • Troubleshooting refers to the process of identifying why there is problem and what needs to be done to fix it. – LexieLou Nov 18 '15 at 4:27

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