3

Is it ok to say something like "Troubleshooting hardware and software issues", or as troubleshoot already implies there is a problem, the sentence is somewhat redundant

3 Answers 3

2

I think it's perfectly OK. We use phrases like "identify and troubleshoot an issue" all the time in the tech word.

Mac OS X: How to troubleshoot a software issue
Learn ways to identify and troubleshoot software issues.

(https://support.apple.com/en-us/HT201516)

The word "troubleshoot" no doubt implies there's something wrong, but it is not ungrammatical to say "troubleshoot an issue" or "troubleshoot a problem":

"cited the service it performed in trouble-shooting an employee problem"

(AHD)

0

Troubleshoot does imply the existence of a problem. Troubleshoot does not specify this to be hardware or software problem in particular. Hence it is not tautological to use troubleshooting and problem in the same sentence.

-2

I think you mean redundant.

But, no, it's not uncommon to state that, but some people may think it's redundant.

1
  • Troubleshooting refers to the process of identifying why there is problem and what needs to be done to fix it.
    – LexieLou
    Nov 18, 2015 at 4:27

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.