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I have in front of me instructions for preparing ice skates for individual use. The first four steps are:

1.) Properly measure for correct skate size.

2.) Preheat warming oven to 200 degrees Farenheight.

3.) Place open boots in oven for 8 minutes.

4.) Remove boots from oven and flex back counters open.

I have no idea what the fourth step is asking of me, as I am not familiar with the term "back counter." What do you think it means?

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    Ice skates have something called "heel counters." I don't know what those are, but you're supposed to flex those backward. In other words, the back goes with flex, not with counters.
    – deadrat
    Nov 7, 2015 at 18:43

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This may not be specific to ice skates. Shoes have something called heel counter (or simply counter).

heel counter: a piece of leather forming the back of a shoe or boot

(WordNet)

I've seen "back counter" used in online shop product descriptions where the seller's mother tongue wasn't English. This image is from a Chinese shop:

enter image description here

Here's another image where the word "counter" is used instead:

enter image description here

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