Could you please, let us know when this issue is fixed?

Is this sentence grammatical? I would like to ask someone to let me know when the issue is fixed

  • 2
    Yes. It is an idiomatic alternative for “Could you please let us know when this issue has been fixed." (Notice: no comma, and I've omitted the question mark as I'm interpreting this as a polite request rather than a question, though the question mark is not wrong.) – Edwin Ashworth Aug 19 '15 at 14:01
  • I think it's a little wordy, and would idiomatically be something like "Please ~follow-up and~ let us know when this issue has been fixed." I would also suggest you replace "this issue" with what the issue is. It might be your brakes, your sink or your commode... presumably you want the reader thinking about what they're fixing. – Elliott Frisch Aug 21 '15 at 1:27

The words are acceptable but the punctuation is not. Your two options for correct comma placement would be:

"Could you, please, let us know when …"

"Could you please let us know when …"

The version with two commas is somewhat outmoded; the version with none is readily understandable and more contemporary. One comma alone, however, is incorrect.

| improve this answer | |
  • The older version with the commas probably developed from "could you, if you please, let us know when..." Eventually the if and you got dropped, and please became an adverb rather than part of an adverbial phrase. – Doug Warren Aug 26 '15 at 17:43

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