I am placing request to a customer for a project and I want him to provide some information. I had worked with them in a previous assignment and they failed to provide me most of the details beforehand, so this time I am drafting a mail even before things start out stating my requirements from the customer's side.
Is it good practise to use the word "should"?
You should give me A, you should give me B to proceed with my work.
I for some reason am feeling this is little bit rude.
P.S. I know I could phrase my request using please send me but there are 15 things actually which I require from them. Would you suggest that I use "Please send" as a prefix to every statement?