I looking for the exact translation for the German word "Sachbearbeiter".
When I enter this German word into a certain online translation tool, I get a long list of words, but I am not sure, what to take for this situation.
What Sachbearbeiter' means is for the following situation:
I am, for instance, a customer with a certain insurance company. My last name starts with "A" and I live in the city "Abc". At the insurance company there is a person who is in charge of all persons from the city "Abc" with the last names starting with "A" or "B".
What do you call such a person who is in charge of my case?
I found the term "person responsible", but it is relatively long. Is there also a single word that describes exactly this meaning?