As an IT person, I quite frequently have to schedule availability based support calls with remote users. I'm looking for the grammatically correct way of asking this question:
Let me know when a good time for you to do a remote support session is.
I found this similar question that makes me think I could probably just say this:
When is a good time for you to do a remote support session?
But I don't think it emphasizes that I need a specific time returned to me rather than a generic "I'm usually available around lunch time" response. To accomplish this, do I have to expand on my question and break it down into sections?
I'd like to schedule a remote support session with you. Please tell me a date and time that you can be available to demonstrate the problem you encountered.
I also found a discussion on thefreedictionary.com where one of the users describes the difference between using the word "when" as opposed to the word "what". That user claims that "what" is much more specific and may be the word I should use. Here's one attempt at asking my question based around what that user said:
What is the best time to schedule a remote support session with you?
Frankly, I'm at a loss as to how to word this question. Every method I can think of just doesn't sound right to me and the last thing I want is for my question to be confusing to the people I'm trying to help.