-1

I am in tech support and I need to ask the following question to a customer often :

  • "May I know the issue that you are facing with your computer ?"
  • "May I know what issue you are facing with your computer ?"
  • "May I know what kind of issue you are facing with you computer ?"

I was wondering , which one of these would be the most appropriate ...

closed as off-topic by anongoodnurse, Dan Bron, Misti, Nicole, ScotM Apr 18 '15 at 16:34

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Proofreading questions are off-topic unless a specific source of concern in the text is clearly identified." – anongoodnurse, Dan Bron, Misti
If this question can be reworded to fit the rules in the help center, please edit the question.

  • i am in tech support and i need to ask this question to customer. – Amit Saini Apr 16 '15 at 5:18
  • I would just settle for 'Can you please describe the issue'. I'm assuming you both know it's a computer issue. – Zikato Apr 16 '15 at 6:01
  • internet is not working – Amit Saini Apr 16 '15 at 6:18
3

How can I help you? What problems are you experiencing?

Not the answer you're looking for? Browse other questions tagged or ask your own question.