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It's a chapter header in Rework book written by Jason Fried. Here is a summary: Don't scar on the first cut. Don't create a policy because one person did something wrong once. Policies are only meant for situations that come up over and over again."

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    In this case, Don't create a policy because one person did something wrong once. Fried explains this unusual expression himself (thankfully). How idiomatic it is is another matter; 'Don't give a knee-jerk reaction is more common but perhaps less stylish. The trouble is, I'm not sure how sensible the attempted metaphor is. Scarring is involuntary. Dec 31, 2014 at 11:02
  • @EdwinAshworth But in the other sentence he says: The second something goes wrong, the natural tendency is to create a policy." So here what does second mean? Does it mean 'the second time'? Dec 31, 2014 at 11:13
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    ... Pardon!!!??? Just try replacing 'second' here with 'minute', and then tell me 'second' here means 'second time'. Dec 31, 2014 at 11:38
  • @EdwinAshworth It's a bit confusing. Here the second may mean 'second time'. But if it means so, it kinda contradicts the context of the article. Another meaning which I interpret is that 'the second' shows the instance of the action. That means, As soon as someone does something wrong, the natural tendency is to create a policy. Dec 31, 2014 at 11:46
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    If you look at the original, 'The second something goes wrong, the natural tendency is to create a policy.' is the first sentence after the title. 'Second' as an ordering marker or ordering adjective needs an antecedent. Dec 31, 2014 at 11:57

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The answer to your question is given in your summary of the chapter:

Don't create a policy because one person did something wrong once.Policies are only meant for situations that come up over and over again.

Perhaps you meant to ask "Why does Jason Fried think unnecessary policies are like scar tissue"?

Not having read the book, I would suggest it is because as concisely described on http://activerecoveryboston.com

Scar tissue binds up and ties down tissues that need to move freely.

In terms of a business, time and energy can be tied up in complying with unnecessary policies set up to prevent a one-off situation from occurring again and this prevents the business from operating effectively.

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  • As I mentioned above there is another sentence in this chapter which says "The second something goes wrong, the natural tendency is to create a policy." What does "second" mean here? Does it mean the second time? Dec 31, 2014 at 11:21
  • It is "sort of" referring to the unit of time. ie.one-sixtieth of a minute. It is not actually meant to be taken literally, but rather to mean " As soon as". BTW You added your comment after I had submitted my answer.
    – JoAnne
    Dec 31, 2014 at 11:26
  • I'm confused. Can above sentence change the meaning of the title? If not, so what does the second means here? Dec 31, 2014 at 11:29
  • You need to check the answers to your questions JUST before you add a comment as you are getting out of step with the replies. It is not referring to a second cut.
    – JoAnne
    Dec 31, 2014 at 11:32
  • I'm new here. So I'm sorry Dec 31, 2014 at 11:35

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