I knew the term "boilerplate" in object oriented programming. It means that the programmers create too many classes for just doing a simple programming task.
But "boilerplate" is also used in other field like this sentence.
We've tried getting info from friends who work at Facebook, prior representatives we've worked with (we've been advertising on Facebook since 2010 in previous non-dating sites we've built), only to receive the same boilerplate response about approved advertisers.
So what does "boilerplate" in the above sentence mean?