I work at a software company. We use the term "Working as Designed" when a client/user reports an issue that is not really a bug but is an issue that was not accounted for in the original programming. We are looking for a better term. "Working as Designed" may imply that we intended the behavior. "Not implemented" may be a better term but is very programmer centric. Does anyone have any other ideas? Thanks!
I would say "this behavior was not in the specification", and then the client can send you a CR (change request) to implement another behavior. "Not in the specification" both implies this is not really a bug but at the same time doesn't mean that current behavior was implemented on purpose, thus allowing both sides to feel OK.