In customer support software, issue tracking systems and the like, I frequently see a state titled
awaiting customer to signify no action is required until the person (customer) who raised the issue has responded.
Is this use of the word
await incorrect, should it be
waiting for customer?
My reason for asking is because I found a description of the difference between wait and await where it says the object of sentence is not a person and normally inanimate:
The verb 'await' must have an object - for example, 'I am awaiting your answer'. And the object of 'await' is normally inanimate, not a person, and often abstract.
Customers are people, so why use
Unfortunately the example given has confused me further:
I am awaiting your answer
In this case
your must mean a person, not an inanimate object.
I'm guessing the use of
awaiting customer is just a convenient short phrase to put in the software, but is it correct?