I am part of a customer support team. When answering a new email request from a customer I start my reply with an introduction:
Hi, John Doe here from the [What-goes-here?] team at Such-and-Such-copmany-name, ...
My question is what would be correct (instead of the 'What-goes-here?' above)
Customer Technical Support
Technical Customer Support
Can't seem to make up my mind, what works better / sounds correct.
Update: The reason I am in this dilemma is because I want to distinguish the type of 'Technical Support'.
We support only paying customers, there is also Professional Services (payed by the hour doing customization and large deployment), and Sales level support which isn't provided by the field sales teams.
There are also sales/lead support which answer trial software users.
I would like the name to distinguish this.