As in someone who interacts with the greater community and enforces an ethical code within the company. We came up with a few possibilities like "Crime Prevention Officer" or "Public Liaison Officer", but we are not entirely sure.
My uncle works in customer service for a utility company and his colleague stumbled across a house that had about 10 tenants in the past month. After discussing it, the colleague raised it with management and the manager didn't want to do anything, so my uncle would like to put in a formal request to get one of these officers in the company. However, he feels that management will pay more attention if proper terminology is used.