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I have a document like training manual for troubleshooting networking, and one section in it has a title "Contact Drivers".

Since this troubleshooting does not talk about device drivers at all, I have no idea what this means.

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    So what does it talk about? You still have way more information at this point than us, yet nonetheless are at a loss. Certainly with less information we'll be at a bigger loss still. – RegDwigнt Jun 11 '14 at 1:42
  • Below this title, there are some questions and answers about application install. Questions are like "I can't install this application", and answers are like "You can install this app on Windows but not on Mac." – tom Jun 11 '14 at 1:55
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In this context, the "contact drivers" are the problems which cause (drive) someone to contact technical support for help. It's rather ugly business jargon, but not completely opaque.

  • I see! Though it still sounds a little odd to me, your explanation convinced me enough. Thank you for your help:) – tom Jun 11 '14 at 3:45
  • Yes, usually "business jargon" === "sounds odd" to normal people. – James McLeod Jun 11 '14 at 12:00

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