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I am developing a mobile application, which gets orders from client and sends it to us. What I am wondering is what kind of a statement can I use in order to inform the user that we have received his order. It must be a short statement as well as informative.

  • Order Is Done
  • Order Received
  • or??

Since I am not a native English speaker I think I need some help here :)

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    Order is done implies it has been received, packed, sent, delivered to the client, and probably billed as well. I would not say that at the moment you receive the order from the customer :) The common phrasing is indeed: "We have received your order and we will handle it as soon as possible."
    – oerkelens
    Apr 17, 2014 at 13:38
  • "10-4 good buddy!" :p
    – Mike G
    Apr 17, 2014 at 18:31

3 Answers 3

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"Order received" might be perceived as ambiguous, because it may not be clear whether it refers to

  • the supplier receiving the order, or
  • the customer receiving what he has ordered

"Order is done" is similarly afflicted: does done refer to what the customer does, or the supplier?

I would use Order placed. This is unambiguously something that the customer does with the order.

The corollary for what the supplier does is Order fulfilled.

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  • To be honest I didn't understand this exactly, as a supplier can I say Order placed in order to let him know that we have acknowledged their order and will execute it soon?
    – Tolga Evcimen
    Apr 17, 2014 at 13:48
  • Yes. If you say "Order placed" it means that he has sent it and you have it.
    – Andrew Leach ♦
    Apr 17, 2014 at 13:50
  • I think order placed implies sending the order from the buyer's side. I don't know if it implies reception on the seller's end.
    – Noah
    Apr 17, 2014 at 14:08
  • @Noah The point is that if the supplier's status is shown as "Order placed" they have acknowledged that that is the status of the order. It's a two-word status which unambiguously defines which stage the order has reached in the process.
    – Andrew Leach ♦
    Apr 17, 2014 at 14:11
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Order Placed

then

Order Fulfilled

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  • Jinx :-) -- by 11 seconds!
    – Andrew Leach ♦
    Apr 17, 2014 at 13:39
  • @AndrewLeach - ah yes good answer. Damn proxy server.
    – RyeɃreḁd
    Apr 17, 2014 at 13:46
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What about ( order confirmed ) in my opinion when the word Confirmed is applied in a form order it is placing support at the fact of full knowledge of this order by not only the app system but consecutively also by who ever is in-charge of receiving and processing what is to follow for this order completion.

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