I encountered many rules and even this article here on StackExchange. However, this is not about going to "college" or "the college", I think it more difficult.
"Bad recommendations that might occur when testing could decrease [the?] customers' trust in the quality of the system."
Is the use of "the" correct here? In my opinion, it is as follows:
- I describe any bad recommendation; no "the"
- I do not talk about a certain customer but about customers in general; no "the"
- The system has only one state of quality, so it is "the" quality
- There is only one system, so it is "the" system
I'd like to do this correctly as I write abstract and mathematic articles; often it is difficult to distinguish between a certain instance and the abstract concept of a word when the whole text is rather abstract.