In an app I am writing the user can book/reserve tickets for riding a bus.
Which of the following terms does fit this process best?
'Reserve Tickets' or 'Book Tickets'

Also, in some cases the user would need to make a change/transfer, but can buy tickets for both buses together/at the same time. How would one best describe this process?

  • I am not in the travel industry, but I believe that reserving and booking tickets are two different things. Which does your application do? – virmaior Feb 11 '14 at 16:20
  • You pay for them right away. – Christian Schnorr Feb 11 '14 at 17:32

Typically, "reserving" tickets means that you haven't paid for them yet, while "booking" tickets means that you have. A reserved ticket can be given away if you don't come in and pay for it by the deadline, but a booked ticket is guaranteed to be yours because you've already purchased it.

  • 2
    And as for the last part of OP's question; that would be booking or reserving a trip. – oerkelens Feb 11 '14 at 15:29
  • Whats the source for the "typically"? – Gajus Aug 14 '17 at 18:23

In the UK, people normally book tickets for different things.

  • But they might reserve them first. – Jon Hanna Feb 11 '14 at 20:28
  • Jon, I haven't heard of that. Perhaps the word reserve is more common in other parts of the world where English is spoken, outside the UK? – Tristan r Feb 11 '14 at 22:39
  • It's certainly used in British English, though credit card transactions over phones means there's less often any need to reserve what you can just book immediately. – Jon Hanna Feb 11 '14 at 22:46

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