Many times when writing a letter asking to a department of my university, I'm hesitating for the appropriate title.
Say I want to email "Student Insurance Office" to ask about insurance coverage. Here are some example I can come up with,
- "To whom it may concern". Not appropriate, because to me it shows the writer's indifference about the person reading it.
- "Dear Student Insurance Officer/Manager". Can I start with "dear" to an stranger?(I could replace it by "Hello" or "Hi" though) and can I generally call people officer? Usually it means police officer.
- "Dear Student Insurance Office". It seems that I'm writing a letter to the whole office.
- "Dear Sir/Madam". But actually I don't know the name of that person. I would know of course if he/she responds my email.
Do you guys have any suggestions to the generally acceptable title for an unknown person/department/organization?