The best term dependswould depend on the type of feedback system being used, though a more general term can always be used in place of a specific one:
Likes only: like, preference, upvote, recommendation, etc.
Likes and dislikes only (not always subtracted from each other): vote, mark
Multidimensional feedback (eg like, lol, sad, angry): feedback, reaction (what Facebook calls them), opinion, etc.